Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at Vandorlab. Following are the terms and conditions that constitute our Shipping Policy for our United States customers.
1. Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you immediately via email.
2. Shipping Rates & Delivery Estimates
We offer fast domestic shipping options for all orders within the United States. Shipping charges for your order will be calculated and displayed clearly at checkout depending on your selection and promotional offers.
- Estimated delivery time: 5-12 business days.
Please note that delivery delays can occasionally occur due to local postal service disruptions or extreme weather conditions.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. You can track your package directly through our website using the provided tracking link.
4. Taxes
Applicable sales taxes will be calculated and displayed at checkout in accordance with local state regulations before your purchase is finalized.
5. Damages
Vandorlab is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or reach out to our support team directly so we can assist you with the process.
6. Contact Information
If you have any questions about the shipping of your order, please contact us at support@vandorlab.com.